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Among the many challenges that face enterprise connectivity is the ability to maintain uptime with minimal human intervention.  Selecting a true network performance management platform not only provides a path to improving efficiency, it enables enterprises to control costs, improve productivity, reduce exposure to risk and enhance security.  However, with so many "monitoring" platforms on the market, how do you know which one is the right one for your business? The right network management platform is not your traditional monitoring software.  It goes beyond the Local Area Network (LAN) to monitor and manage all the way through the dmarc "wall" directly to the carrier.  This allows enterprises to focus more intently on core business by streamlining every aspect of the process, from the onsite network to the carrier.

Improving Efficiency

When evaluating software platforms for cost justification, it is important to consider features that will enable end users to improve efficiency through task automations, especially when these improvements benefit both the carriers and the end users. For the enterprise customer, the right network management software allows for efficient use of company time and employee resources by keeping in-house IT engineers in essential support positions focused on core business tasks without the worry of connectivity performance issues. Carriers will also see improved speed to market and revenue actualization by providing their customers with an integrated solution that gets them up and running faster to monitor and proactively manage connectivity along the entire network.

Maintaining uptime stands as a primary goal for business owners who want to maintain revenue and customer experience. Experienced experts maintain up-to-date information on every type of network that detects and responds to anything that needs attention. The best allocation of company resources makes purchasing network management software an attractive option for business owners. It allows trained staff to focus on daily IT support while the software and support teams manage network issues, both locally and at the carrier end. 

Controlling Costs

Investment in hardware and software equipment, personnel and IT maintenance requires significant capital, yet far too often companies skip the added cost of ensuring the main technology solution is performing optimally, or they rely on internal staff to monitor and manage the network.  This can not only add significantly to internal resource costs, it only addresses the local issues and not the potential carrier issues that can fluctuate beyond the dmarc point.

By eliminating the allocation of investment capital to fixed internal resources, carriers and enterprises alike can achieve significant cost reduction. In-house IT staff can handle typical network monitoring, but it comes at a high cost for a full-time employee to perform, especially when issues arise beyond the Local Area Network (LAN) or involve cellular performance issues, such as flapping, which can drown local support staff in alerts if not screened by software with cellular capabilities. 

The proactive approach that third-party platforms offer makes in-house support unnecessary. Outsourced monitoring prevents downtime and handles an IT issue whenever it occurs, freeing high-priced IT staff to focus on application management. While it may seem like an expense, an examination of the cost of pricey IT personnel doing it shows that outsourcing to the right software platform can release capital to invest elsewhere.  This not only benefits the end enterprise customer, but also the carrier who is able to see an increased speed to market and revenue actualization for customers that onboard through software platforms that streamline the integration process.

Enhancing Productivity

Connectivity management platforms assume the responsibility for ensuring the operational status of a network, freeing up IT talent to maintain internal support systems. By allocating capital to performance software, companies can increase operational productivity, reduce downtime, resolve issues and save money. Additionally, access to network engineers provides a competitive edge to enterprises. Specialization in complex technology lets owners upgrade IT performance and scale services to business-critical purposes. 

Specific improvements in productivity that help in-house IT staff accomplish more in the same or less time include skills that management platforms natively provide. Implementation of the latest technologies can enable remote workers to perform at the peak of productivity from any location or any device, while maintaining security through rogue mac detection protocols. Software that monitors network performance can activate cellular monitoring/5G and manage execution as top priorities. Timely detection and alerts about security breaches that can escalate to security officials preserve the integrity of systems and prevent loss that disrupts productivity.

Confronting Risk

Vulnerabilities tend to attract attacks, and companies need effective defenses for protection. While business owners may not like to think about risks to network integrity from within an organization, the fact remains that employees can wittingly or unwittingly create risk. Without preconceived ideas of the causes of security breaches, outsourced network monitoring examines every potential source of vulnerability. As advances in technology occur, network security must accompany them.

A comprehensive approach to confronting risk includes protecting networks from unauthorized devices connecting to secure resources. Managed networks provide a safe environment that prevents unwelcome intrusions into sensitive data while protecting servers and workstations. Continuous vigilance of network function by expert monitoring and management services can offer tools designed for deterring risk and alerting responsible parties to potential threats or detected network performance issues. The successful deterrence of intrusion by technology professionals uses preventive measures to prevent risk and lessen the consequences of breaches. Savvy business owners capitalize on the benefits of outsourcing network management to meet the challenges of confronting potential threats.

Ensuring Security

Cybersecurity can bring high levels of confidence and peace of mind to business owners when network monitoring performs appropriately. As probably one of the most critical components in a competitive connectivity environment, IT networks deserve defense against threats that can destroy a business and its reputation without notice. The prevalence of connected devices and the increasingly mobile workforce that depends on them requires constant awareness and vigilance. The ability of networking management providers to provide effective cellular 4G/5G monitoring and management for primary, dual and back-up connectivity options ensures that even the most complex environments can be protected and maintained.

Vigilant monitoring can detect spikes in traffic and other telltale signs of network threats. Analysis of collected data can provide network administrators and business owners status indicators of network performance. The proper software platform can prevent interruption to an essential IT resource, loss of data and damage to highly valuable, irreplaceable customer databases.